FMCG Bakery Manufacturing Improvement Case Study Background A well known branded traditional bakery embarked on a site improvement programme. It wasn’t the first. Many remembered a TQM initiative which inspired many but seemed to have trailed off as other priorities overtook the business. The site team were looking for a process which could kick start improvement. Therefore a programme of change began. This included running a number of improvement workshops which challenged the accepted norm. Issue/Problem Waste was a significant problem in the area. Defective product was being produced by the bin load and as the product had low margins any losses suffered hit the area very quickly. Also the area had reached capacity. Production was round the clock so the challenge was to find solutions to

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