ice.com 1 First Community Mortgage sells loans three days faster with Encompass Investor Connect The challenge Tennessee-based First Community Mortgage (FCM) is all about people—from the way it treats its staff, to the “Human Mortgage” it offers to borrowers, to ensuring that every investor has the best experience possible. The goal? Make the process a little easier for everyone. “Although we’ve grown a lot over the past 16 years, we’re still a tight-knit group, working together to achieve the same end goals,” explained Tiffany Blaylock, Post Closing Manager for First Community Mortgage. “We’re also always looking for ways to improve.” Despite the organization having built-in efficiencies throughout the lending cycle, until recently, the post-closing team’s process for gettin

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