Profile • PHMC • Corporate office: Rolling Meadows, Illinois Challenge Get loan packages to Wells Fargo more efficiently and accurately, with less manual intervention. Results • Decreased loan package prep times by 9 minutes per file • Increased staff productivity • Improved accuracy and increased purchase without condition by 10% • Strengthened the lender investor relationship The challenge Although Platinum Home Mortgage Corporation (PHMC) is known for being very high touch, it is also high tech—continually seeking out ways to streamline processes, eliminate extra steps, and optimize the entire loan process, from origination through closed loan delivery. That continual quest for efficiency is what led PHMC to Encompass Investor ConnectTM. “We’d had our eye on Investor

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