Case Study
First Alliance Credit Union - Increased Engagement Leads to Increased Loan Success
Case Study First Alliance Credit Union Increased Engagement Leads to Increased Loan Success First Alliance Credit Union needed an actionable, educational way to increase engagement with members via online and mobile platforms. Credit Sense SM from Fiserv enabled the credit union to meet those goals while also increasing loan applications. Like many credit unions across the U.S., First Alliance Credit Union was searching for a solution to increase engagement in its online and mobile platforms. Like other community financial institutions, it knows its members are being inundated with information from competition, such as other credit score sites or the big banks. More than just increasing applications, First Alliance was interested in showing members how the credit union cou