CASE STUDY EnBW (Energie Baden-Württemberg AG) is one of the largest energy supply companies in Germany—supplying electricity, gas, water and energy-related products and services to approximately 5.5 million customers. It’s comprised of many subsidiaries, including Netze BW, which handles network management for EnBW—in terms of both network operations and network expansion. With the increasing pace of digitalization in the energy market and changing customer expectations, Netze BW is digitally transforming its business model and processes and turned to CGI for help. Finding the right digital partner One of the key focus areas of EnBW’s 2020 strategy is driving customer centricity through innovation and cooperative partnership models. In 2016, when Netze BW launched a major strat

Join for free to read