Liberty Bank of Arkansas is a full-service banking institution headquartered in Jonesboro, Arkansas, with 45 branches throughout the state. Unified communications with Microsoft Office Communications Server (OCS) is a core component of Liberty Bank’s collaboration within and between its geographically- dispersed branches. Because Liberty Bank recognizes that IM chats are important business records, they wanted to archive IM conversations and then enable end users to view their respective chat histories on demand. In addition, they wanted to empower department managers, IT Managers, and Human Resources to research employee IM conversations for internal usage policy enforcement and oversight. The Solution: Instant Archive Viewer for Microsoft OCS Instant Archive Viewer from Ins

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