IT Professional Services (ITPS) is a Microsoft Gold Certified Partner that works with organizations to achieve a step change in business performance, by ensuring the right people are in the right roles, using the right processes and technology, in the right way. Unified communications with Microsoft Office Communications Server (OCS) is a core component of ITPS’ mission to help companies align people, processes, and technology to enhance performance of both the individual and the organization. ITPS’ OCS specialists were faced with the challenge of meeting varying customer requirements for regulatory compliance, OCS archive retrieval, and end-user access to their personal OCS archives. ITPS’ search for a solution started—and ended—with Instant Archive Viewer from Instant Techn

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