THE BUSINESS Penn’s procurement group supports more than 2,000 users from across the University and represents close to $1B in annual spend. While each area is responsible for managing its own procurement requirements, Purchasing Services (about 16 employees) is responsible for helping the University establish procurement and sourcing best practices. Penn’s Purchasing Services’ vision is to be the leader in higher education procurement, as measured by the value delivered to their community through efficient procurement processes and highly effective sourcing solutions. To achieve this vision, Purchasing Services meets with its stakeholders on a monthly basis. The Purchasing Services team has always been an early adopter of procurement technology. For several years, the

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