THE BUSINESS Because of organic expansion of its core business to online and mobile eGifts, as well as growth through domestic and international acquisitions, Blackhawk was looking to improve its ability to manage contracts in a highly-regulated environment on a global scale. Encumbered with an old system for storage of over 10,000 global contracts with only 35 legal and finance users, Blackhawk’s constraints included: + Managing amendments + Limited metadata capability + Poor reporting functionality based on bulk reporting + No pdfs with OCR + Managing the parent / child relationships According to Bob Golish, VP, Legal Counsel, “We weren’t really happy with it because the product itself was just a document repository, and we couldn’t run good reports regarding e

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