1445 North Maidstone Drive, Vernon Hills, Illinois 60061, USA 847.549.6950 tel 847.549.6960 fax www.changecatalysts.com CQ Case Study: Executive Team-Building and Strategic Planning in a Retail Organization Change Challenge The senior leadership team of a medium-sized retail organization in a highly competitive marketplace underwent a radical shift in membership. A new CEO was hired to orchestrate a turn-around given the store's lagging financial performance. He hired several new C-level executives, including a CFO and VP of HR. The new leaders clashed with the more artistic, creative members of the executive team, who were with the firm since its inception. Customized Solution We helped the leadership team understand that on one level, they were experiencin

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