Case Study
Everyone Has A Plan Until They Get Punched In The Mouth
EVERYONE HAS A PLAN UNTIL THEY GET PUNCHED IN THE MOUTH In April 2017, Jon Bruce had just sold Prestige Nursing & Care to multinational corporation Sodexo Group. Things were going to plan but a surprise was coming. The business, based in Wallington, Surrey, was originally set up by his parents in 1945. It grew to the point where today it has c2,000 home carers on its books, managed via 35 UK-wide branch offices. Although he’d sold the business, the deal stipulated that Bruce would remain in his role as managing director. The plan agreed with Sodexo management was that he’d continue implementing the improvement plans started pre-sale. Two other directors would leave the business by mutual consent, leaving an experience gap that Bruce needed to fill. Before the sale, he had