Case Study

Evans Transportation Boosts Customer Service Levels Through a Progressive Technology Strategy

Evans Transportation Boosts Customer Service Levels Through a Progressive Technology Strategy

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Evans Transportation If there is one guiding principle that drives third-party logistics (3PL) services provider Evans Transportation Services, it is the company’s unwavering commitment to providing superior customer service. That customer-first philosophy has propelled Evans’ growth since its founding in 1985. Today, the Wisconsin-based company manages more than 200,000 shipments for its clients across all modes to every corner of North America. “We are very interested in growing together with our customers and our potential clients,” said Marty Johnson, Evans Board Member and former President. “In that respect, we are putting a lot of emphasis on technology and making every transaction transparent.” LEAPING INTO A NEW ERA OF TECHNOLOGY Its emphasis on technology as a competitiv

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