Case Study
Equitable Insurance Improves Customer Experience with Communications
SUCCESS STORY ENTERPRISE INFORMATION MANAGEMENT INDUSTRY Insurance CUSTOMER Equitable Life & Casualty Insurance Company CHALLENGES • Need for a more personalized and easier to read communication to customers • Improve document production processes • Find a solution that easily enables specific changes that would automatically ripple through all the relevant documents SOLUTION • OpenText™ Exstream BENEFITS • Reduces policy document produc