Home

Case Study

Insurance Firm Improves Customer Engagement

Insurance Firm Improves Customer Engagement

Jabra
Pages 2 Pages

CUSTOMER STORY Optimized call center ups satisfaction levels and sales. Ming An Insurance, a general insurance provider in China, leverages heavily on its “95506” call service with 440 agents to address customer issues and drive telesales. For better call operations, the company deployed Jabra Biz™ 2400 headsets with Jabra GN8000 MPA amplifiers, to increase customer satisfaction and potential sales. SITUATION Formed in 1982, Ming An Insurance

Join for free to read

Related Solution Sets

Contact Centers
Insurance Industry

You Might Also Like


Customer centricity for insurance
White Paper Customer centricity for insurance
SAS

Personalized interactive video improves customer engagement at Security First Insurance
Case Study Personalized interactive video improves customer engagement at…
Precisely

Streamlining Customer Experience (CX) for an Insurance Company through Design Thinking, AI & RPA
Case Study Streamlining Customer Experience (CX) for an Insurance Company…
Humint labs

Healthcare leader improves customer engagement by 72% with conversational AI
Case Study Healthcare leader improves customer engagement by 72% with…
Brillio

More from Jabra


Generali Improves Customer Service With Jabra Gn9330E
Case Study Generali Improves Customer Service With Jabra Gn9330E
Jabra

Jabra Helps Insurance Company Deliver Quality Customer Service
Case Study Jabra Helps Insurance Company Deliver Quality Customer Service
Jabra

Call Center Improves Agent Performance
Case Study Call Center Improves Agent Performance
Jabra

Customer Service - A Difference You Can Hear
Case Study Customer Service - A Difference You Can Hear
Jabra
© 2025 Contentree.  All Rights Reserved   |   Privacy and Cookies   |   Legal   |   Do not sell my info