Envato is changing the way people learn digital skills and make a living. Envato started in 2006 with a simple idea: to help people to earn and to learn online. Envato are the people behind several online destinations where hundreds of thousands of people trade digital goods and content every day, as well as a network of educational blogs used by millions to learn creative and technical skills. You’ve probably heard of many of Envato’s destinations: AppStorm, Tuts+, Creattica and ThemeForest to name just a few. To say that Envato has thorough experience in managing a vast customer support operation is quite an understatement! Jordan McNamara, Community Manager and previously Support Manager at Envato has very kindly agreed to share their Kayako experience and tell us about the kind of valu

Join for free to read