At Windstream Corporation , we are dedicated to promptly resolving customer complaints and technical issues. Our objective is to be proactive and address issues before our customers start experiencing problems. Windstream is a leading provider of advanced voice and network communications, security solutions, and digital television for home, small business, and enterprise customers. We operate a local and long-haul fiber-optic network that spans 125,000 miles and over 1,400 exchanges in 18 states, serving four million households. Windstream was created in 2006 after the spinoff of Alltel's landline business and its merger with Valor Communications Group. I started with Alltel in 1977 and stayed with Windstream after the merger. I'm one of our longest-serving employees and have

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