Case Study

Enabling Contact Centers to deliver flawless customer experience

Enabling Contact Centers to deliver flawless customer experience

1 http://servion.com © Servion Global Solutions • Servcare’s implementation included as part of third generation CC solutions, a consolidated infrastructure using Cisco UCCE solution. This integrated solution enabled call automation across all business units. • Once the solution was implemented, our client was able to centrally manage its Contact Center functions, which led to seamless customer service being provided. • Large network o

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