Enabling an informed sales team Sales personnel want full visibility of what is happening within their accounts. Thousands of brands trust Feefo to independently collect reviews from their customers. Fee f o ’ s sales team and technical support teams are using different underlying applications meaning that sales (using Microsoft Dynamics) could not see open support tickets (managed within Freshdesk). Seamless is pushing ticket data from Freshdesk into Dynamics to give the sales team complete visibility. Seamless is an integration service that connects business applications. New integrations can be setup within just a few weeks. recursyv.com Seeing a list of open support tickets ensures that the sales staff are well informed before and during any outbound calls. Drilling down into i

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