Case Study

Two teams, two systems, one data set

Two teams, two systems, one data set

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Two teams, two systems, one data set Sales and Support teams always need up-to-date customer information. Technica Solutions are a proactive IT solutions partner providing IT services provision to a range of organisations across many sectors. T ech n ica’ s sales and support teams use different applications to do different jobs. Both teams need to see the latest data, and have the ability to update it as they learn of new information. Seamless is synchronising customer data between the support team (Autotask) and the sales team (Microsoft Dynamics). Seamless is an integration service that connects business applications. New integrations can be setup within just a few weeks. recursyv.com Bi-directional synchronisation of customer data Updates made in either system are synchronised. S

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