Case Study

Emerging Technologies Revamps IVR Solution at Dubai International Airport using Pronexus’ VBVoice

Emerging Technologies Revamps IVR Solution at Dubai International Airport using Pronexus’ VBVoice

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Dubai Airport was determined to automate a range of its processes. Emerging Technologies was brought on board to design, develop and deploy an innovative speech recognition solution for the airport. Emerging Technologies turned to VBVoice to develop and implement the solution in 90 days or less. Problem Since 1980, passenger numbers at Dubai Airport have increased tenfold. Having experienced such a huge expansion, with further growth p

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