CabCall’s State-of-the-art IVR Solution Enables Change in Business Model and Market Expansion
CabCall’s State-of-the-art IVR Solution Enables Change in Business Model and Market Expansion
1 PagesCabCall wanted to develop a more advanced taxi booking and dispatching system and was looking for a scalable, cost-effective Interactive Voice Response (IVR) solution that could handle remotely connecting to legacy PBXs. Pronexus VBVoice™ allowed CabCall to develop this application in house in a record time of one month, enabling securing financing, pre-signing customers, changing the business model to subscription based and ev
