Emergency Department Increases Patient Satisfaction with Real - time Patient Feedback Technology
Emergency Department Increases Patient Satisfaction with Real - time Patient Feedback Technology
2 PagesThe Beryl Institute Case Study: Emergency Department Increases Patient Satisfaction with Real-time Patient Feedback Technology What was the challenge, opportunity or issue faced? The emergency department staff at Buffalo Hospital is dedicated to their patients and proud of the care they provide. It was no wonder they felt disconcerted and frustrated every time patient satisfaction survey results consistently returned low scores. "When tal
