Streamlining patient flow and enhancing operational efficiency through case management implementation
Streamlining patient flow and enhancing operational efficiency through case management implementation
18 PagesThe study "Streamlining patient flow and enhancing operational efficiency through case management implementation" by Al Harbi et al. at Al Hada Armed Forces Hospital, Saudi Arabia, highlights the effectiveness of a case management program in improving patient flow and operational efficiency. Conducted from 2019 to 2022, it used quality improvement methods, including Lean design and PDCA cycles. Results showed significant improvements: average hospital stay reduced from 11.5 to 4.4 days, emergency department boarding time from 11.9 to 1.2 hours, and bed turnover rate from 0.57 to 0.93, with cost savings of 123 million SAR (US$32.8 million).
