Case Study
Eliminating paper in the Financial Services Sector
Cus t omer Ca se S tudy Eliminating paper in the Financial Services Sector A Financial Industry Case Study The Business Challenge The investment advisory and financial planning business is a highly regulated industry. To stay in compliance companies generate large amounts of paper and electronic documentation. This documentation must be accurate and traceable. A customer of FileHold, a medium sized financial advisor company, has over 2500 clients it advises. Each client file consists of hundreds of pages. When a new account is opened, the application forms with supporting documentation in the form of voided cheques, copies of drivers license, birth certificates, tax returns and other related paperwork is created. After opening, information such as financial account changes, investment acc