Report

The most broken processes in financial services

The most broken processes in financial services

Pages 12 Pages

Broken processes in financial services—like manual entry and document duplication—waste time, reduce productivity, and frustrate employees. A Nintex survey found that 69% of employees believe broken processes affect productivity, and 61% report that most processes remain manual or paper-based. Key pain points include finance, accounting, and customer support. While 93% believe their tech is modern, only around 70% feel their organization is committed to fixing issues. Nintex offers low-code tools for process mapping, automation, and optimization, enabling faster loan processing, fewer manual errors, and improved service quality across financial operations.

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