petdesk.com | 1-844-PET-APPT | info@petdesk.com Set Up in Just 2 Phone Calls Could Begin Using PetDesk Within 15 Minutes of Setup The Problem: Transient and young clientele not responding to postcards or phone calls Dr. Ashley Jones had a unique problem. Her newly purchased practice, Valley Veterinary Clinic, located in rural, upstate New York, has an uncommon client base. Most of her clients are stationed at nearby Fort Drum, a military base. Unsurprisingly, her clientele was predominantly younger and less likely to have a long term physical address. She had a list of things to tackle to improve and grow the practice. High on that list was solving her client retention problem. In February of 2018, the practice still relied on postcard reminders, and appointments were scheduled and conf

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