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Earls Restaurants: Definitely Not Hell’s Kitchen

Earls Restaurants: Definitely Not Hell’s Kitchen

CPP
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How do you succeed for nearly three decades in the fiercely competitive casual dining business? According to Mark Barry, vice president of human resources with Earls Res- taurants, it helps to have a secret formula. “The secret formula is to create an organization that has the capacity to renew itself,” says Barry. “The average life of a concept in our business is four to five years. The moment you stay complacent is the moment you’re left i

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