PAGE 1 EARLS B UILDING BET TER ORGANIZATIONS THROUGH PEOPLE CASE STUDY Definitely Not Hell’s Kitchen Building leaders at Earls with the TKI How do you succeed for nearly three decades in the fiercely competitive casual-dining business? According to Mark Barry, vice president of Human Resources with Earls Restaurants, it helps to have a secret formula. “The secret formula is to create an organization that has the capacity to renew itself,” s

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