Firebirds Restaurants How Firebirds Manages Staff Shifts in 43 Restaurants with Humanity SUCCESS STORY Challenge Starting as a single location in Charlotte more than 15 years ago, Firebirds Wood Fired Grill has become a recognized restaurant brand with more than 40 locations across America. With 3,800 employees in over 43 restaurants, it needed a tool to efficiently manage shift scheduling, eliminate errors and avoid scheduling conflicts. As the business grew, Firebirds managers realized that their current staff management methods were in dire need of an upgrade. While managers at several locations were using Excel spreadsheets to create staff schedules, most of them were relying on even more outdated options. “It was basic hard copies, no computer program,” specified T onya Maciuk

Join for free to read