Case Study
e-Commerce Solution
Value: Two sets of metrics bear out the value for our client and their resellers. First, over the course of our relationship the total conversions have significantly improved. The local channel partner attach rate and order completion rate have improved beyond expectation. Second, comparing the most recent analytics, the all-in cost per order and the total spend are down, while submitted order total spend are down, while submitted order volume is up. The consultants staffing our call centers elevated the customer experience, streamlined sales processes and steadily reduced the cost of doing business. Ultimately, STI’s value can be summed up in one simple, powerful idea: We make it easy for third-party partners to do business. We can do that for you, too. Solution: Sequential