E-Commerce Retailer Streamlines Supplier Payments to Grow Dramatically While Staying Lean
E-Commerce Retailer Streamlines Supplier Payments to Grow Dramatically While Staying Lean
4 PagesPOWERING GLOBAL PARTNER PAYMENTS CASE STUDY: TOUCH OF MODERN Jonathan Wu is one of the most relaxed people you’ll ever meet, considering he’s COO at Touch of Modern, the $90M luxury flash e-tailer. Wu holds sole responsibility for all global operations (including the technology infrastructure and workflow processes), recruiting and morale, and company performance and analytics. He’s also a one-man department for finance including managing cash flow, forecasting, AR and AP. It’s not that he’s got a lot of free time. There’s always something to do. But one secret to this serenity is that Wu has created a culture focused on streamlining and automating as much of the company’s back office operations as possible, including something as seemingly atomic as the accounts payable proces
