Case Study 1 DreamHost is the quintessential Internet startup. Four Computer Science undergraduates started the company in 1997 with a single Web server and no capital. More than a decade later, the Southern California-based company has more than 340,000 customers and hosts 1.2 million websites, blogs, and applications. 2 DreamHost offers a wide spectrum of Web and cloud hosting solutions, including shared hosting, virtual private server and dedicated server hosting, domain name registration, the cloud service DreamObjects, and the cloud computing service DreamCompute. The DreamHost difference, according to the company, is its innovative open source DNA, strong customer service, and “the absolute best Web hosting and cloud packages in the industry.” 3 Challenge—Building for Grow

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