Case Study
Digital footprint monitoring for Retail Store Managers
CONTEXT Why monitoring marketing campaigns is crucial for retailers Technology continues to transform the retail sector, as shopping moves online and customers are more and more empowered. As a retailer, it is a must to lead and monitor effective digital marketing strategies. In order to maximize ROIs, they should become expert in leading their actions and investments. This requires to: • Keep KPIs in one place and real-time • Keep track of campaigns and special events • Integrate multiple data sources, both internal and external • Get a consistent view of their actions to fine-tune business operations management • Simplify and fasten the integration and correlation of customer data analysis (profile, average basket, satisfaction...) CHALLENGE Manual processing and access to data are t