Philips initially selected ETS as its provider for a global 360 degree feedback programme in 2013. The relationship has since developed with ETS becoming a valued strategic technology and consultancy partner working across multiple people programmes. Following on from the successful implementation of the 360 programme, Philips asked for our help to devise a technical competency assessment tool for employees. Challenge: Philips has a key focus on people development, with a yearly performance management cycle and individual development plans that are set up for each employee. However, they recognised that for both for managers and employees it may be hard to find the right areas to develop in. To guide them, Philips planned to develop competency profiles. By combining these with a ma

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