Case Study

Developing a skills-based Programme to unlock performance improvement within the Safety, Health and Environmental Team at Royal Mail Group

Developing a skills-based Programme to unlock performance improvement within the Safety, Health and Environmental Team at Royal Mail Group

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T 01884 266 005 E enquiries@coaching-focus.com W www.coaching-focus.com The Royal Mail Group is the UK’s leading delivery company, delivering letters and parcels to 29 million addresses, six days a week. The Royal Mail Group has a 502-year history, with 142,000 employees in the UK and another 20,000 employees globally. The Royal Mail Group adheres to strict quality and service standards and serves a wide range of customers, from domestic to commercial clients, as well as large-scale businesses, distributors, and manufacturers. The need revealed for a shift to “softer skills” to improve performance. Dr. Shaun Davis, the Global Director of Safety, Health, Wellbeing and Sustainability at the Royal Mail Group, claims it was due to his doctorate in Coaching and Mentoring that he w

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