Sika - Sarah Greenhalgh (HR Manager), Matt Nichols ( HR Manager) Acas – Colin Ferguson (Research Officer), Tom Neill (Writer/Editor) Case Study Designing and implementing a new performance management system at Sika Performance management refers to the processes by which companies and other employers assess the needs, competencies and performance of staff, in line with the company’s requirements. This is generally a Human Resources function, and takes place on an annual basis. This case study examines how a change in performance management in a large manufacturing company has impacted on the organisation. Background to the organisation Sika is a specialty chemical company headquartered in Switzerland, and manufactures and supplies products for bonding, sealing, damping, rein

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