Department of Employment | Corporate Level KPIs Situation The client required assistance in creating a complete set of effective corporate- level KPIs. Our Solution A highly collaborative approach, combining better practice and tailored KPI development tools A custom-made interactive tool to assess appropriateness of current performance indicators A revised, manageable set of quantitative and qualitative, outcome-focused performance indicators Benefits Ability to tell a complete and meaningful performance story of the DepartmentEnhanced internal decision making capabilities Telling a meaningful performance story can be challenging. In the case of our client, the existing set of KPIs, published in the Corporate Plan and Portfolio Budget Statements, required a re-fresh to accurately highligh

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