Case Study Delivery of Difficult Conversations training for Carnival UK Case Study – Delivery of Difficult Conversations Training for Carnival UK Client: Carnival UK Carnival Corporation & plc is a global cruise company and one of the largest vacation companies in the world. Its portfolio of leading cruise brands includes Carnival Cruise Lines, P&O Cruises, and Cunard Line in the United Kingdom. Combined, its vacation companies attract 8.5 million guests annually across the fleet of 100 cruise ships. Context: Carnival UK contacted Globis Mediation Group to provide a fully comprehensive training package to enhance the ability to tackle difficult conversations within staff both onboard ships and the top 150 managers based at head office. The training needed to deliver res

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