Case Study Complete Conflict Management System for a large NHS Trust Case Study – Complete Conflict Management System for a large NHS Trust Client: Derby Teaching Hospitals NHS Foundation Trust Context: Derby Teaching Hospitals NHS Foundation Trust contacted us for support in setting up an all-encompassing conflict management system. The hospital wanted to proactively manage and reduce conflict levels with a cost-effective option. The staff survey revealed that negative conflict was costing the organisation in terms of both reduced productivity and patient care. Project: Working with the Executive Director of Workforce and Organisational Development, Dr Neil Pease, Globis Mediation Group took the time to fully understand the context of the project. We gained understan

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