Data Entry Expedites the Work of a CRM Software Company and Its Clients
Data Entry Expedites the Work of a CRM Software Company and Its Clients
1 Pagescase study Data Entry Expedites the Work of a CRM Software Company and Its Clients SECURE - PRECISE - TRUSTED TDEC has achieved 99.9% accuracy for data entered in 2018 and is on track to meet or exceed its past performance in this 17th year of contract. Challenge: When a financial services technology company first launched its CRM software in 2001, the company’s account representatives were tasked with entering its clients’ his- torical contact data as part of the start-up process. This was not a scalable solution given the pace of growth and the increasing demands on its account representatives. Solution: The company quickly determined that outsourcing the data entry would provide faster and more accurate results. In 2001, they selected TDEC as its data entry partner. TDEC utilize
