BACKGROUND The customer produces butter and powdered milk products. Wastewater is generated chiefly from washing, cleaning, and sanitizing equipment on a regular basis. This dairy is the largest producer of wastewater in the district. The city had recently undergone a multi-million dollar expansion of its wastewater treatment facility and was rapidly increasing its rates to pay for this new facility. The dairy’s bill was escalating quickly - impacting the dairy’s bottom line.

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