CUSTOMER SUCCESS STORY CZ DRIVES BEST-IN-CLASS CUSTOMER SERVICE THROUGH MODERN ANALYTICS 3 . 8 M Policy owners Impact - Removed silos across the business, for improved decision making - Faster and more effective customer service across various regions - More accurate business forecasting With a simple mission to deliver affordable and accessible healthcare insurance services for everyone, CZ Group is a Netherlands-based institution with 3.8 million policyholders, 8 Service Offices and various consultation locations across the country. Formed in 1930, the group helps consumers receive the best possible care at a stable low premium whilst delivering quality, control and guarantee availability, now and in the future. Data has always played a critical part within the healthcare industry. Howev

Join for free to read