Hospitality Customer story Manorview2 Customer story - Manorview Manorview Hotels A search for the perfect partner Established in 2007, Manorview Hotels & Leisure Group own 8 stunning hotels across Scotland. The group prides itself on quality and offers truly unique and memorable experiences to its customers. Part of making this happen is ensuring operational efficiency and having the right number of staff, in the right place, at the right time. For almost 10 years Manorview scheduled its staff rotas and monitored time and attendance using Excel spreadsheets. But this manual approach left them with little clarity or control over costs, didn’t account for varying demand, and required many man hours. There was no way of building rotas tailored to specific departments, or visibility

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