Case Study

Customer story easyCoffee

Customer story easyCoffee

Pages 5 Pages

Hospitality Customer story easyCoffee2 Customer story - easyCoffee easyCoffee A growing café franchise with a number of sites across the UK, easyCoffee prides itself on not only providing the best possible customer service and engaging with the local community but looking after its staff too. Part of making sure staff are happy is ensuring they are being paid correctly and things such as holiday allowance and overtime are monitored accurately. Sounds simple, right? 6 100+ sites staff A painful approach to payroll Wrong. As the group were using spreadsheets to keep track of staff time they were finding it increasingly difficult to accurately monitor holiday accrual and hours worked. As if the dated approach to tracking staff time and attendance wasn’t causing enough of a headache,

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