“We knew good service was critical, and we wanted to make sure our investment in customer service training was a good one. BullsEye CX delivered the critical starting point: a strategy for future success. The strategy was detailed, covered our future needs and was fully costed .” CUSTOMER SERVICE EXCELLENCEBULLSEYE CX | CASE STUDY This case study explores some of the challenges faced by one of BullsEye CX's clients in the hospitality indu

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