The Challenge An international humanitarian aid agency that responds quickly and effectively to sudden and slow onset emergencies, sustaining lives and alleviating suffering. From Syria to Haiti, around three thousand volunteers work with affected communities to fi nd and deliver solutions to meet their immediate needs. One of the challenges when working in global trouble spots is maintaining internal communications. There is no guarantee of internet access and even the most routine processes can suffer. “A lot of what we do has been paper based, especially in the fi eld where we’re often in remote areas with limited connectivity,” explained the IT Global Solutions Architect. When a connection was made, documents were shared over email or transferred into Excel spreadsh

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