Credit Union Consolidates Communications Infrastructure with All-in-One IP Communications Software Suite
Credit Union Consolidates Communications Infrastructure with All-in-One IP Communications Software Suite
2 PagesContact Center Automation ? Multichannel Recording & Quality Monitoring ? Customer Feedback Management ? Outbound/Blended Dialing & Campaign Management ? Network-based Pre/Post-Call Routing ? Web Self-Service & Knowledge Management ? Workforce Management Enterprise IP Telephony Business Process Automation Communications-as-a-Service Case Study Summary Customer: FORUM Credit Union Headquarters: Indianapolis, IN Industry: Finan
