Case Study

Credit Union Deploys All-In-One IP Communications Software Suit

Credit Union Deploys All-In-One IP Communications Software Suit

Contact Center Automation ? Multimedia Recording & Quality Monitoring ? Customer Feedback Management ? Outbound/Blended Dialing & Campaign Management ? Network-based Pre/Post-Call Routing ? Web Self-Service & Knowledge Management ? Workforce Management Enterprise IP Telephony Enterprise Messaging Case Study Summary Customer: Campus USA Headquarters: City, ST Industry: Industry Challenge: Replace existing Avaya Definity G3 syst

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