Case Study

Creating an Unrivalled Customer Experience

Creating an Unrivalled Customer Experience

Pages 2 Pages

Client focus 14 PROJECTONE.COM - issue 14 issue 14 - PROJECTONE.COM 15 nWg employs 3,100 people and operates: • 55 water treatment works • 303 water pumping stations • 326 water service reservoirs • 25,678.3 km water mains • 413 sewage treatment works • 29,923.1 km sewers (including 13,510 km of transferred network) Every day, they supply 1,104 megalitres (that’s 1.1 billion litres) of water, drawn from reservoirs, rivers and groundwater sources, where it is collected and stored. It is treated at their works before being delivered by a network of pipes to homes and businesses across the North East and South East of England. In the North East of England, the Company also collects the wastewater from homes and businesses, delivering it to treatment facilities where

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