Cracker Barrel faced challenges with manual hotel charge reconciliation, leading to increased overhead, delayed reporting, and fraud risks. Partnering with World Travel Service, a BCD Travel company, they implemented Virtual Payment Automation (VPA) and VPA+, which automated the reconciliation process, provided better visibility and control over travel spend, and reduced the risk of fraud. This solution saved the travel team over 40 hours per month, cutting manual processing costs by $15,000 annually. Additionally, traveler satisfaction improved, and the company gained more efficiency with electronic processes.

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